Shipping policy

Last Updated: May 11, 2026

Thank you for shopping with Fitynex. We are dedicated to providing you with a reliable and transparent shipping experience.

1. Shipping Locations

We currently ship exclusively within the United States.

2. Order Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and U.S. public holidays).

Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Estimates

We work hard to deliver your order as quickly as possible.

  • Processing Time: 1–2 business days
  • Shipping Time: 5–8 business days
  • Total Estimated Delivery Time: 6–10 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, high shipping volumes, or other unforeseen circumstances.

4. Shipping Rates

  • Standard Shipping (USA): $4.99 flat rate

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 48 hours to update after shipment.

We may use trusted shipping carriers such as USPS, UPS, FedEx, or DHL for deliveries.

6. Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

Fitynex is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

7. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of the scheduled delivery date.

📧 Email: support@fitynex.com

Please include:

  • Your order number
  • Photos of the damaged package or product (if applicable)

8. Delays Beyond Our Control

Fitynex is not responsible for shipping delays caused by carriers, severe weather, customs processing, or other circumstances beyond our control.

9. Contact Information

If you have any questions regarding your shipment, please contact our support team:

📧 Email: support@fitynex.com

📞 Phone: +1 (510) 585-4263

📍 Address:
8375 Sultana Ave Unit 2
Fontana, CA 92335
United States